ABOUT US
ATM SALES
- Installation
- Cash Ordering & Deliver
- Administrative Support
- Programming
- Technical Support
- 24-Hour Customer Service
- Cash Loading
MILE HIGH ATM TRULY UNDERSTANDS THE COMPLEXITIES OF THE ATM MACHINE INDUSTRY.
Our skills and experience gives us the ability to know how to develop ATM placement programs that are mutually beneficial to our merchant partners, as well as those who use their ATM machines. Mile High ATM doesn’t just sell ATM machine equipment and services, we develop successful, long-term relationships with our merchants and agents.
Since we own and operate a fleet of service vehicles and oversee the maintenance and restoration of our used machines, and only hire the most qualified support and service technicians, customer satisfaction is just a phone call away at 303-731-3982.
ATM MONITORING
Consumers expect ATMs to perform every time, all the time.
While Mile High ATMs are extremely reliable, they still require full-time monitoring. All Mile High ATMs are managed and monitored twenty-four hours a day, seven days a week, 365 days a year. This includes weekly cash replenishment, on-site maintenance, local technical support and off-site electronic monitoring of the ATM network.
Mile High ATM provides real time ATM monitoring and control through its management software. This software has been developed and fine tuned to trace every ATM transaction, cash delivery, and service call within one company-wide interface. When an ATM goes out of service, Mile High ATM immediately sends an email and text message to our local technicians for on-site service. Problem ATMs are promptly identified for an immediate resolution. An open search field permits a query for any keyword, card number, date, time, or withdrawal amount to quickly locate the detailed information we are looking for.
Mile High ATM embraces ATM convenience and customer satisfaction as our primary goal of our business. Our staff is trained to manage each and every ATM, listen to our customer's concerns, and are empowered to respond in a positive manner. If an outstanding issue exists, we take the time to resolve the problem, modify our products and services, and implement a positive change.